Dear Customer,

We regret to inform you that as of November 29th, 2019, IDX Technology do Brazil, our Brazil branch located in Sao Paulo has been permanently closed. We greatly appreciate your business, loyalty, and support throughout the years.

IDX may decide to restart operations in Brazil soon. In the meantime, we will be available to offer our support to the best of our ability from our US headquarters. We would like to ask all customers with Service and Warranty issues to reach out directly to our Service Department in Los Angeles. Please email

If you have any other questions, please feel free to contact us at or +1 (310) 328-2850.


Thank you for your business and continued support.


IDX System Technology, Inc.